Best Western Executive Suites
  • 30-Jul-2018 to 31-Aug-2018 (PST)
  • Redwood City, CA, USA
  • Hourly
  • Full Time

Medical, Dental, Vision, Life & 401k


Who We Are...

Managed by BPR Properties, Best Western Plus Executive Suites is located in charming Redwoods City, CA conveniently located near major Silicon Valley businesses. The Best Western Plus Executive Suites welcomes employees into a friendly atmosphere with modern amenities. This hotel prides itself on knowledgeable staff that goes above and beyond for each of its guest.

BPR Properties is an innovative hospitality company that creates lasting guest experiences through smart, engaging, and creative employees. Our key properties currently reside in Palo Alto, serene Santa Cruz, picturesque Berkeley, and now coming-soon Portland.

What We Look For...

We are in search of a smart, friendly, customer service oriented night auditor who will help build lasting relationships with guests encouraging them to come back. Night auditors are not only responsible for covering front office positions/responsibilities but this team member also audits accounts and prepares final reports for management.

 

The Key Responsibilities

Meet and exceed guest and team member expectations by providing Legendary Service and team work

Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel

Use proper sequence of service techniques when checking guests in and out, bell, concierge and ensure that you always point out hotel amenities as well as invite the guest to stay with us again

Be knowledgeable of Front Desk computer and cashier systems, including room rates and types of accommodations

Check in guests, ensuring they are properly accommodated.  Ensure that complete and accurate information is documented on guest records, and that payment methods by guests are correct

Post all guest charges and payments to guest, banquet, master, and house accounts, ensuring such postings and payments are correct

Verifies that all charges to guest accounts made during the day are correct, and posts room charges for that day so that all guest accounts are current and in balance by 6:00 a.m. the following morning

Completes all credit card transmittals, direct bills, and no show billings for the day

Prepares all daily, monthly and yearly reports required by the property

Acts as manager on duty in the absence of the General Manager

 

The Model Qualifications

Bachelor's degree preferred

Previous front desk, reservations, and/or hospitality experience preferred

 

                                       Be Bold. Apply Now.

Like what you see? If interested, please apply on (iApplicant link) to be considered for this position.

             *BPR Properties is an Equal Opportunity Employer

 

Best Western Executive Suites
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